An Introduction To HB & Other Means Tested Welfare Benefits
An Introduction To Housing Benefit & Other Means-Tested Welfare Benefits (2-Day Workshop)
An Introduction To HB & Other Means-Tested Welfare Benefits
For anyone involved in advising the public on benefits claims requiring an introduction or refresher covering local authority-administered means-tested benefits. Suitable for customer service advisers, HB assessors in need or a refresher, or other staff interested in learning about what goes on “under the hood”.
NEXT WORKSHOP:
Tuesday & Wednesday,
21 & 22 April, 2026.
2 x Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £545. (No VAT)
Book 3 places and receive a 4th place FREE.
This Workshop (or more in-depth 3 or 4-day version) can also be arranged ‘in-house’ for staff from an individual local authority, housing association or other organisation. It is only possible to very briefly cover Universal Credit on this 2-Day Workshop - we have a Full-Day Workshop just on this topic alone. Also available for In-House Bookings. Please contact us for further information.
AN INTRODUCTION TO HOUSING BENEFIT & OTHER MEANS-TESTED WELFARE BENEFITS (2 DAY WORKSHOP)
New Programme to be published here very shortly.
We also offer a one-day stand-alone Introduction to Universal Credit Workshop: For anyone seeking an overview of the UC scheme: Customer Services Advisers, Corporate Deputies, Social Landlords, HB staff handling managed migration, etc. This is a stand-alone day which can be booked by anyone working in benefits as an in-house Workshop just for their own organisation, but it also works as an optional third day following on from the programme described above.
Note: The programme is indicative and is subject to change to reflect any recent rule reflect changes and the needs of specific groups or organisations. Further one-day Training Workshops are also available which can cover specific or more complex issues in more depth – e.g. Claims From The Self-employed, Submitting Appeals, Commerciality & Contrivance, Overpayments, Claims From Persons Arriving From Overseas, etc.
Presented by Peter Barker. A hugely experienced trainer, appeals presenter, and submission writer.
In-House Workshop Required?
We are always pleased to arrange most of our Workshops, such as this one, for staff from an individual organisation to be held at their own training venue (currently only in London and the South East only) or by Zoom/TEAMS. Please email us with your requirements for details.
Also available is a more comprehensive 3-Day Workshop on this topic (only available for in-house bookings).